Pool heater service request
Request pool-heater or gas service.
Smell gas or hear a CO alarm? Leave first.
If you smell gas, a carbon monoxide (CO) alarm sounds, or anyone may have symptoms of CO poisoning, leave first and call 911 from a safe place. Do not use switches, phones, or anything that could make a spark nearby. Then call your gas utility or propane company.
Smell gas or suspect an unsafe condition?
If you smell gas or suspect carbon-monoxide danger, leave the area immediately. Do not use switches, phones, or anything that could create a spark. Once at a safe distance, call 911 and your natural-gas utility. For propane, call your propane retailer or 911. If you suspect a carbon-monoxide issue, move to fresh air and call 911. Call for pool-heater service only after the immediate danger has been addressed.What to have ready before calling
When no one smells gas, no CO alarm is sounding, no one has possible CO symptoms, and there is no smoke or fire, have exterior photos of the equipment area, the complete property address, and a short description of the problem or work ready. If a heater or appliance model or serial number is already visible without opening or removing anything, that can help describe the request. Do not open panels, remove covers, or test components to gather information.
Service area reminder
Suncoast Pool Solutions accepts service requests in Sarasota and Manatee Counties. Have the complete address ready so the request can be reviewed in the right service-area context.
What to expect after the call
Colin can use the call to understand whether the request involves pool-heater service or gas-service work and identify what should be reviewed next. Details at the property determine the scope and next step; this page does not promise a response window, visit time, pricing, or outcome.
Clear answers
Questions worth asking
What should I have ready when I call?
When no one smells gas, no CO alarm is sounding, no one has possible CO symptoms, and there is no smoke or fire, have the complete service address, a short description, exterior photos, and a heater or appliance model or serial number only if it is already visible. Do not open panels, remove covers, or test components to collect information.
What should I expect after I call?
Colin can use the call to understand whether the request involves pool-heater service or gas-service work and identify what should be reviewed next. The call does not establish timing, pricing, scope, or outcome.
What area does Suncoast Pool Solutions serve?
Service requests are accepted in Sarasota and Manatee Counties.
Talk with Colin